Multi Channel Customer Interaction Software. Email Management. Web Self-service. Live Chat and Agent Knowledgebase.
Email Management and Web Self Service Specialists, Email Response Management (including fax and letter integration), Web Self-service, Secure Email, SMS, Chat and Customer Service Knowledge Base are available to you as separate applications, or seamlessly integrated to create an end-to-end improved customer experience from your Web site to customer service advisor. Improve your customer experience while reducing costs. Visit Eptica.com.
Email Management, Email Response Management, Email Management Software, Email Service Management, Email Management Solution, Inbound Email Processing, Email Customer Service, Online Customer Service, Web self-service, Web Site Self-Service, Eservice Software, e-service, Chat, Live Chat, Proactive Chat, Chat software, Live Interaction, Chat hosting service, hosted chat software, Multi-channel, Multi-channel customer service, Multi channel Contact centres, multi-channel contact centers, customer s